RSS Popper Homepage |
||
Saturday, October 30, 2004FAQ
Index
General Using RSS Popper Outlook Add-In problems General Does RSS Popper supports non-Latin languages (Japanese, Arabic, etc.) ? Yes, given Windows & Outlook support to the language. Current RSS Popper version requires that windows regional setting must be set to the specific non-Latin language: Open Start->Control Panel->Regional And Language Options, select the "Advanced" tab, and set the "Language for non-Unicode programs" to the specific language. What is the difference between the 'stable' version and the 'development' ? The stable version is one that was tested to work on all of the supported platforms while the development version was not. Usually it is recommended to try the development version first because it contains bug fixes. Why RSS Popper isn't open source? RSS Popper was meant to be open source, however when I tried to register at SourceForge they didn't understand what I'm planning and rejected my registration. At that point I've started building this site/blog, and I've no intention of moving this software to another location. Using RSS Popper When I click 'Read more' or any other link within a message I get a phishing warning, and Outlook asks to verify the site. How to prevent this? This warning was added in the security features of Outlook 2003 SP2. To prevent this there's an option in the settings window "Redirect links thru RssPopper.com (Prevent phishing warnings)" which redirect all links thru rsspopper.com. After marking rsspopper.com as a safe site, all other sites will be redirected. How can I backup RSS Popper settings? All the RSS Popper configuration files are stored in the following folder: C:\Documents and Settings\[Username]\Application Data\RSSPopper Just zip or save those files in a backup folder. Note that the exact location may change according to the "Documents and Settings" drive, and operating system language. How can I change the log file settings? The log file settings can be found in: C:\Documents and Settings\[Username]\Application Data\RSSPopper\popper.xml There are 3 fields for the log file: To reduce disk space usage of the log files just reduce the LogHistory (number of log files saved) and the LogFileSize (the file size of every log file) Can I move RSS Popper settings, including the list of messages retrieved, from one computer to another? Backup the RSS Popper settings on the first computer (See "How can I backup RSS Popper settings?"), and copy them to the new computer, to the same folder (you might need to change the [username] folder name). Is there an option to Auto-Delete messages? Not yet. You can use the Auto-Archive to get similar results. I'm trying to install/uninstall RSS Popper, after closing Outlook, and I still get 'Close running instance of Outlook first'. Sometimes Outlook doesn't close gracefully after closing the Outlook window. Check for and program that might cause the Outlook to stay open. If none can be found consider killing the Outlook process using the Task Manager. In the incoming news items the sender name is the local user name and the post date is the current date, and not feed date. This is due to a problem with the local machine MAPI installation. Verify that the following directory exists: C:\Program Files\Common Files\System\Mapi And contains mapi32.dll & msmapi32.dll in one of it's subdirectories. It is recommended to reinstalling Outlook if this problem accures. So far this problem has been reported only on computers that runs both Exchange Server & Outlook. I get the error "Additional information: The underlying connection was closed: The server committed an HTTP protocol violation." See http://newsgator.mykbpro.com/Article_6E834.aspx for solution Outlook Add-in problems Why can't I see RSS Popper in Outlook COM Add-In list? RSS Popper installs for all users on the computer, while the COM Add-In lists only Add-Ins for current user. I've installed RSS Popper but no toolbar appeared in my Outlook Try the following: 1. Check if your software is supported by RSS Popper: * Windows 2000+ * Outlook 2000+ 2. Restart Outlook. Verify in the Task Manager that the Outlook process is down (in the 'Processes' tab). 3. Check there isn't any .NET Framework permissions issue by disabling it (and restart Outlook): %windir%\Microsoft.NET\Framework\v1.1.4322\CasPol.exe -s off (sagi) I would be happy to hear new ideas/problems. Share your solutions to help others. Outlook disabled RSS Popper after an error, how do I re-enable it? If Outlook 2003 disables the add-in, please follow this sequence to re-enable it. Click on Help Menu => Click on About Microsoft Office Outlook => Click on Disabled Items button at the bottom => Click on the relevant add-in and click on enable. |